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Internet Speed Test

Use the Internet speed test to see how your current connection measures up. Results may vary based on device capabilities, number of connected devices and router placement. If your speed is lower than expected, try moving closer to your router or test another device.

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Understanding Your Speed Test Results

Mbps vs. Gbps

Megabits and gigabits per second show how fast you can stream movies or upload and download files.

Download speed
Download Speed

Download speed refers to how fast data can be transferred from the Internet to your computer in a second.

Upload Speed
Upload Speed

Upload speed refers to how fast data can be transferred from your computer to the Internet in a second.


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Frequently Asked Questions

A good Internet speed provides at least 25 Mbps download speed and 3 Mbps upload speed. However, we recommend a starting download speed of 100 Mbps and upload speed of 10 Mbps for households with several users connected on multiple devices at the same time – so that you can surf, stream, game and make video calls. The more speed you have, the faster your connection.

Ping (or latency) is the reaction time of your connection. Meaning how fast you get a response after you’ve sent out a request. A fast ping means a more responsive connection, especially in applications where timing matters, such as while playing video games.

We recommend a starting download speed of 100 Mbps, and an upload speed of 10 Mbps. With these speeds, most households will be able to send and receive average-sized files, stream SD video, play online games and make video calls. If you want more bandwidth to share amongst more users and power more devices, upgrade your speed to Internet Ultra or Internet Gig.

There are a handful of factors that could impact or slow down your download and upload speeds:

If your computer is older or out of date, it may affect your transfer rate. Try checking to see if your computer requires updating.

Check your wireless connection. Walls, radios, or increased distance from your modem might be causing WiFi interference. Try getting closer to your modem or plugging directly into your router.

For further support troubleshooting your Internet connection, click here.